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VAUXHALL HELPS REDUCE AVOIDABLE INSURANCE WRITE-OFFS WITH ‘TOTAL LOSS AVOIDANCE PROGRAMME’

2011-07-28

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Every year, thousands of vehicles classified as category C or D after an accident are written off by insurance companies because their repair is deemed too expensive relative to the vehicle’s market value.

However, the additional cost of writing off such cars rather than repairing them has a disproportionately negative effect on Vauxhall owners, insurers and the manufacturer.

Particularly during these financially difficult times, outstanding finance on a vehicle can often mean owners owe more for the written off vehicle than its market value, leaving them in negative equity when the settlement payment comes through. For the insurers, that almost certainly means losing a policy holder disappointed with the financial situation they are left in, and a higher cash payout to replace a vehicle rather than repair it. Manufacturers and the motor industry suffer as they miss an opportunity to supply parts and labour in repairing that vehicle.

In an effort to do its part to reduce the number of category C and D vehicles being written off, Vauxhall has launched a new discount scheme, the Total Loss Avoidance Programme (TLAP), on crash repair parts. TLAP is a partnership between Vauxhall and its Approved

Bodyshop Network to make a contribution to a defined ‘crash parts basket’. That basket is made up of approximately 42,000 GM designated crash parts.

Tony Neff, Vauxhall Accident Repair Channel Manager, said: “The cost of crash repair parts is often too expensive for the insurer to justify getting the vehicle fixed; therefore many vehicles that could be easily repaired are instead being written off, due solely to the cost of parts.

“This results in the consumer having to replace their car, the insurance companies with a hefty payout and a significant loss of business to Vauxhall Approved Bodyshops, who would otherwise have been able to carry out repairs. To avoid this, TLAP offers substantial discounts on bundles of crash parts, which will mean that we will be able to carry out repairs to many cars classed by insurers as category C or D. The amount of discount is dependent on the part, but can be as much as 50 per cent.

“Motorists have the right to choose where their vehicle is repaired following an accident and the introduction of TLAP gives Vauxhall owners even more reason to turn to Vauxhall Approved Bodyshops,” said Tony.

TLAP applies to category C or D cars. Category D cars are most likely to have non-structural damage requiring relatively light repair while category C vehicles typically have repairable structural damage which does not compromise vehicle safety.

Vauxhall’s Aftersales network encompasses more than 400 outlets nationwide. As part of its commitment to deliver the highest levels of customer satisfaction, Vauxhall Motors fully supports the Motor Industry Code of Practice to raise standards and increase consumer protection for motorists.

Customers have the added assurance of Vauxhall’s complete Aftersales offering including Accessories, Trade Club, Fleet support and full mechanical and body service and repair through Vauxhall MasterFit.

Vauxhall MasterFit offers industry-leading service standards including a Price Match Promise, ensuring outlets will not be beaten by local competitors on like-for-like work. Vauxhall MasterFit technicians are trained to the highest standards with more than 46% having achieved Vauxhall’s Gold standard.